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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Megan Ouellette

Megan Ouellette

June 10, 2024

5  out of  5
rating by Megan Ouellette
"Kylie and her team always go above and beyond with all of my insurance needs! Everyone is so nice and they are very knowledgable and efficient when working with them. I have been a long time customer of State Farm and have worked with Kylie since she started with the company. I highly recommend her and her team!"
We responded:
"Thank you, Megan! "
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Michael Mccullough

June 8, 2024

5  out of  5
rating by Michael Mccullough
"Kylie and her staff did an excellent job of showing me how to get the best bang for the buck. They were extremely helpful and I would recommend them to anyone looking for insurance . Kylie is the best at what she does"
We responded:
"We appreciate the trust you put in us! We are so excited to continue our business relationship with you and your family!"
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Jason Ayer

May 17, 2024

5  out of  5
rating by Jason Ayer
"Wow just wow! I'm having a really rough time trying to put into words that are just written in a review that cannot adequately describe my pleasure with this State Farm office. I had been a long time customer of State Farm's in the past when my fiancé who is several years younger than myself got together because of her age it was no longer feasible monetarily. Flash forward 10 years fiancé and I are still together and just bought a home in Milford. I was outraged at what my old auto insurer was going to jack our premiums up to simply because we dropped a 200.00 renters policy they increased the cost of our premium by almost 1000.00 per year. Just for giggles I reached out State Farm for a quote! I got a response from Jayme Lujan! I could draw this review out forever but in summary State Farm now insures our vehicles our new home and a couple other policies. Jayme was a God send at the most perfect time possible! I work for the State Government here in Maine and the position I hold not many people like to be held accountable for their own actions. That being said just emailing Jayme I got the vibe that she too though very customer service oriented also prefers cutting to the chase. I had questions she had answers she did not oversell products I did not need and she was well aware of how much of a penny incher I am she would actually say "I do not think it's needed" rather than just selling a service I don't need. I have since talked to Jayme on the phone several times and because of her we went from having 0 State Farm policies to 5. And couldn't be happier with the service. I actually enjoy calling the office the linebackers that answer the phones do there jobs well! And Jayme please don't ever change I love the sarcasm and the comments you make because at the end of the day you get what I ask for DONE! I on the other hand am never sarcastic :-) Jayme keep on keeping on and DO NOT CHANGE! Kylie don't let any of your staff go anywhere You Ma'am have a winning TEAM! Jayme thanks again and I am sure we will be talking soon!"
We responded:
"Your review made us want to throw our hands up in the AYER! 😁 Jayme is our crown jewel and the security is pretty tight to get to her. So thankful you were able to connect. Insurance can be confusing and everyone knows someone that knows someone that said this that or the other. Finding people you trust, that want the best for YOU is the name of our game. Thanks for playing. Enjoy your weekend!"
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Jim Wilson

April 23, 2024

5  out of  5
rating by Jim Wilson
"After a rock from a tractor trailer hit my windshield, I went in to see Jayme at Kylie Bean State farm. Within minutes my claim was filled and I was contacted with a claim number. It only took two days before my windshield was replaced. I've never been happier with an insurance company than I have been with Kylie,Jayme and the staff at State farm in Orono Maine. If you're looking for great service, reasonable rates and great insurance for your auto, home, boat or Life. Give Kylie or Jayme the opportunity to serve your insurance needs."
We responded:
"Jim, I apologize for not getting to you sooner to say thank you! Sharing positive experiences with others by word of mouth and through these kind of reviews is how our business can grow, so we can help more people just like you. We are so incredibly thankful to have you as a customer and appreciate your kind words!! I know Jayme especially appreciated your words ❤️"
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Tony Shorey

April 17, 2024

5  out of  5
rating by Tony Shorey
"The absolute best, extremely nice a detail oriented. Would recommend to anyone."
We responded:
"Thank you so much, Tony! Always a pleasure working with you!!"
Profile photo of Roger Willette

Roger Willette

March 23, 2024

5  out of  5
rating by Roger Willette
"I would highly recommend Giving Jayme at Kylie Bean State Farm insurance a call save me alot of money on my insurance Super nice to deal with and very helpful"
We responded:
"She truly is the best!!!! Thank you for taking time to leave a review!"
Profile photo of Parrie Willette

Parrie Willette

March 7, 2024

5  out of  5
rating by Parrie Willette
"Kylie and her team are always professional and provide excellent customer service!"
We responded:
"Thank you for the review Parrie!!! Hope all is well in your world 😁 We appreciate you more than you know!"
Profile photo of Gabrielle Reath

Gabrielle Reath

February 18, 2024

5  out of  5
rating by Gabrielle Reath
"Always easy to work with, professional with a sense of humor, amazing rates, and staff that will actually contact you well before your renewal date so you’re not missing any information by the time you’re ready to renew. I’ve worked with a few different insurance companies for my building, business, and vehicles over the years and this State Farm branch has by far the best customer service and the best coverage and rates. I promise you no one paid me to write this I’m just very grateful they are an option!"
We responded:
"This is so kind! We try our very best to make sure every customer knows we value them as people, not just policy numbers. Thank you so much for taking the time to share your experience. We appreciate you!"
Profile photo of Alex Arsenault

Alex Arsenault

February 8, 2024

5  out of  5
rating by Alex Arsenault
"Outstanding, caring service to all customers as well as super affordable. If you get the chance ask for Kylie bean for a full filled great experience"
We responded:
"Thank you, Alexander! It was so great chatting with you and we look forward to continuing our business relationship!!"
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PEGGY SHAW

February 5, 2024

5  out of  5
rating by PEGGY SHAW
"We are new to the State Farm Family but let me tell you their customer services is AMAZING and Kylie and her team are beyond helpful. 10 outta 10 will always recommend Kylie and her team. Shannon & Peggy Shaw"
We responded:
"Thank you!! We appreciate you both so much!"
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Tiff04468

January 9, 2024

5  out of  5
rating by Tiff04468
"Kylie Bean State Farm is very responsive, and always helpful!"
We responded:
"It's ALWAYS a pleasure helping you!!"
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Adam gould

December 15, 2023

5  out of  5
rating by Adam gould
"Always goes above and beyond to be helpful and generous. Also does a lot for the community events!!"
We responded:
"Thank you so much, Adam"
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Damon Carleton

November 30, 2023

5  out of  5
rating by Damon Carleton
"Jayme and the crew have been a great group of people and always helpful always a great experience being there or even not there and over the phone and great policy’s"
We responded:
"Thank you so much for taking time to provide a review and feedback. We really appreciate it. And we really appreciate you!"
Profile photo of Rachel Libby

Rachel Libby

November 28, 2023

5  out of  5
rating by Rachel Libby
"Kylie and her team are some of the most kind, compassionate and caring people you’ll find in the insurance industry! Kylie, Jayme and the whole team treat you like family, not just a customer. I’ve had the pleasure of speaking to Jayme to report both of my car accidents, and the fact that the first words out of her mouth were “are you ok?” Speaks volumes. Knowing Kylie and her team are on my side makes every penny worth it!"
We responded:
"Customers like you are the reason we work so hard to provide top of the line service. We appreciate you more than you know!!"
Profile photo of Jessica DuBois

Jessica DuBois

November 17, 2023

5  out of  5
rating by Jessica DuBois
"I just wanted to say that I am SO glad that I decided to walk in to your office a short time ago for an insurance quote for a few different things going on in our lives. I went through the door so stressed and Jayme greeted me. I sat down and went over with her what I had going on. She immediately came up with what I needed and has been nothing short of amazing to work with from that very second!!!!! She is so friendly, understanding and very knowledgeable about what she is doing. So glad for the experience and the relationship made with Jayme thus far and look forward to working with her in the future!!! ❤️"
We responded:
"Jayme is a ROCK STAR. She cares so deeply for our customers and always puts her all into helping! Thank you for giving her such an amazing shout out!!"
Profile photo of Meredith Lee

Meredith Lee

November 17, 2023

5  out of  5
rating by Meredith Lee
"Kylie and her team are amazing. Kylie worked with me over several months, checking prices for home, auto policies. She walked me through the process of switching companies. Kylie has always been available to answer my questions, even on her vacation. I would suggest Kylie Bean to anyone asking about insurance."
We responded:
"Thank you, Meredith! We value you guys so much, and look forward to working together for many years to come!!!"
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Jeanette Vietti

July 15, 2023

5  out of  5
rating by Jeanette Vietti
"Always kind, courteous, and capable!"
We responded:
"Thank you, Jeannette! It means so much to us that you took time out of your day to share your review. We appreciate you!!!!"
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Betty Taylor

June 22, 2023

5  out of  5
rating by Betty Taylor
"Kylie, Jamie and Christin worked very hard with my claim on my new 2021 Durango Camper trailer which I only owned for 2 days and that the awning was ruined by a rain storm. They went above and beyond expectations. What a Awesome team. Love all you guys. Thanks for the awesome service, I would recommend this agent to anybody."
We responded:
"We love you, Betty!!!!! Thank you for the review ❤️"
Profile photo of Norm Morin

Norm Morin

June 2, 2023

5  out of  5
rating by Norm Morin
"Jayme was very easy to deal with and is so nice to deal with!!"
We responded:
"Thank you so much, Norm! She really is a gem and we appreciate all she does here!!!!"
Profile photo of John Karst

John Karst

June 2, 2023

5  out of  5
rating by John Karst
"Customer relation at Kyle bean state farm, is great, their super friendly and have a passion for helping their clients 😀 👍 👏"
We responded:
"Thank you for your review, John! We do our best to be compassionate and understanding. Insurance should be an easy process for all. Good luck to you and your new business endeavors. We are so proud of you!"
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Laura Lander

March 21, 2023

5  out of  5
rating by Laura Lander
"Kylie is efficient, knowledgable, thorough, courteous and GENUINELY CARING. I am grateful to have her as my insurance contractor."
We responded:
"I am so honored to have you, Laura! Thank you so much!!!"
Profile photo of Wendy Powers

Wendy Powers

March 10, 2023

5  out of  5
rating by Wendy Powers
"By far the best insurance agency I have ever dealt with! Jayme Pack has been nothing but prompt and efficient with any and all inquires I have had. If you are looking for "Red Carpet" service, this is your place!! :)"
We responded:
"Wendy!! This is so kind! We are lucky to have Jayme here in the office, and we are lucky to have you as a customer!!!"
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Danielle Rackliff

March 6, 2023

5  out of  5
rating by Danielle Rackliff
"They all have great customer service and work hard to find the best deals for families!!"
We responded:
"Thank you, Danielle!! "
Profile photo of Danielle Robie

Danielle Robie

March 6, 2023

5  out of  5
rating by Danielle Robie
"Has been amazing dealing with this company. Always there to help. They make you feel more like family then just another customer."
We responded:
"We love being there for you when you need us and helping you. You ARE family to us! "
Profile photo of Brandi Church

Brandi Church

December 19, 2022

3  out of  5
rating by Brandi Church
"The staff really tried and I appreciate their work. I feel the agent should be more present for both the staff and the customers. Just wasn't the right fit."
We responded:
"Hi Brandi! I'm sorry we weren't the right fit, but we hope you are doing well. We wish you the best!"