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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amber D

July 18, 2025

5  out of  5
rating by Amber D
"Jenn from Kylie Bean State Farm was such a pleasure to work with! We just moved into our first home and had zero idea where to start with home owner insurance and she answered every silly question I had. Will definitely be recommending them!"
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Rajeev Bhattarai

July 16, 2025

5  out of  5
rating by Rajeev Bhattarai
"Wonderful service. I worked with Dana and she did a wonderful job helping me out with my car insurance."
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Mel Good

July 12, 2025

5  out of  5
rating by Mel Good
"Amazing experience! Jen was professional, friendly, efficient and answered all my questions about adding another car to my insurance policy. I LOVE State Farm! Best prices and best people -- I have been a customer for nearly 20 years!"
We responded:
"Thank you so much for the kind words and for being a loyal State Farm customer for nearly 20 years! We’re thrilled to hear that Jen provided such a great experience—she truly is a gem on our team. We’re grateful for your trust and support over the years, and we're always here to help whenever you need us. Thanks again for being part of our State Farm family!"
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Roger and Ellen White

July 11, 2025

5  out of  5
rating by Roger and Ellen White
"After multiple State Farm agents in multiple states and offices over the past 20+ years, we found Kylie in 2020, and hope she never moves on. Kylie knows many of her customers by name when they come into the office. She (and her staff) always greet me with a smile and are eager to help me with anything I need. She has carefully updated our polices as our needs change from new drivers to homeowner and life insurance. Kylie has even gone as far as to help our 22 year old daughter find a good State Farm agent as she moves out of state! I always pay my bills in person now, because Kylie's office is such a breath of fresh air, and I know other of her clients do the same! I cannot rate Kylie Bean and her office more highly!"
We responded:
"Wow, thank you so much for this truly thoughtful review! Your kind words mean the world to me and my team. We’re so grateful to have had the opportunity to support your family through all of life’s changes over the years—it’s exactly why we do what we do. Knowing you choose to stop in just to say hello or pay a bill in person truly warms our hearts. We’re honored to be your local State Farm office and part of your story. Thank you again for your trust, loyalty, and support—it never goes unnoticed!"
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Teri Worster

July 11, 2025

5  out of  5
rating by Teri Worster
"100% recommend to anyone looking for great rates and exceptional customer service."
We responded:
"Thank you so much for the recommendation! We’re so glad to hear you’re happy with both our rates and service. It means a lot to have your support—we’re always here when you need us!"
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Mary Shorette

July 10, 2025

5  out of  5
rating by Mary Shorette
"My experience in working with Dana was great. She was very informative, thorough, and pleasant. (You could hear her smile through the phone) She answered all my questions and I’m confident that I made the right choice to switch to State Farm for my insurance."
We responded:
"Thank you so much for the wonderful review! We're thrilled to hear that Dana made your experience such a positive one. Her knowledge and friendly approach are a huge part of what makes our team special—and we love that you could hear her smile! We’re so glad you made the switch to State Farm and look forward to being here for you every step of the way."
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Jordan Grey

July 8, 2025

5  out of  5
rating by Jordan Grey
"Dana was super helpful. She graciously and fully answered all of my many questions. Always nice to be greeted by name too"
We responded:
"Thank you so much for the feedback. We are so happy to help!!!"
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Jasmine Nightingale

July 1, 2025

5  out of  5
rating by Jasmine Nightingale
"Dana was super helpful at helping me insure my first home! I am forever grateful for this experience and Dana!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kendra

June 24, 2025

5  out of  5
rating by Kendra
"Kylie and her team are all incredible. I have used them for many years. Each month i always need something and they are more than happy to help. Jeanie has gone above and beyond and been helpful with what I needed. I have used them for many road side assistance twice. Each time they called to make sure we were okay. I absolutely love State Farm in Orono."
We responded:
"Thank you so much for your kind words and continued trust over the years! We’re so lucky to have amazing customers like you. Jeanne will be so happy to hear she made a difference—and we’re always glad to support you however we can, whether it’s roadside help or monthly questions. Your support means the world to us, and we’re so grateful to be your local State Farm team here in Orono!"
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Stephanie Moore

June 12, 2025

5  out of  5
rating by Stephanie Moore
"I went into the office today to get new vehicles added to my account and Dana was very supportive of the whole process! She made sure to explain things in a way that made sense to me. It was a great experience!"
We responded:
"Thank you so much for taking the time to share your experience. We appreciate you!!!"
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Diane Muir

June 10, 2025

5  out of  5
rating by Diane Muir
"As always, Kylie's team helpful, friendly, efficient in all aspects of doing business with this branch of State Farm. All branches of State Farm Insurance in my opinion get the gold star five star review, but especially Kylie and her team. Thank you as always for your helpful friendly professional service!"
We responded:
"Building a relationship with you and your family has been one of the best parts of my job as an Agent. I appreciate you guys!"
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Matthew Simmons

May 23, 2025

5  out of  5
rating by Matthew Simmons
"Dana is the absolute best! Kind, patient, personable and polite. I have always had great experiences with Kylie and Dana."
We responded:
"Thank you, Matt! Enjoy your new bike!!!"
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Ashley Robinson

May 22, 2025

5  out of  5
rating by Ashley Robinson
"Dana was fantastic getting our new vehicle added onto our insurance! She worked with us through phone calls and email to complete all the necessary steps to get us driving with coverage, and even found an extra discount for our annual payment!"
We responded:
"She is the absolute best!!! Thank you for taking the time to share your experience 😁"
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William Leithiser

May 20, 2025

5  out of  5
rating by William Leithiser
"Excellent customer service from Dana and Kylie at our local State Farm office. I appreciate their patience, kindness, and prompt response to my questions and requests. Well done and much appreciated!"
We responded:
"Thank you, Bill! It has been a pleasure working with you over the years!!!"
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Aarynn O'Brien

May 5, 2025

5  out of  5
rating by Aarynn O'Brien
"When I got my first (used) car, I went to Kylie to get my insurance. I was a super low rate and I had no complaints. Recently I bought a brand new 2025 car, so I went back to Kylie thinking I would have a HUGE new payment. I got in, spoke to Dana, and switched insurance to my new car. Dana looked at me and said, “I have your payment pulled up, and just remember, it’s a NEW car…” I prepared myself for a $400 insurance payment, when she spoke again, “It’s gonna be $190 a month.” I was FLOORED. $190 a month for a NEW car?? I was so grateful I chose to use Kylie at StateFarm for my insurance- I know a friend used Progressive and had a $340 monthly payment on a 2020 car. Thanks Kylie and Dana!! The rates at StateFarm are INCREDIBLE!!"
We responded:
"Thank you for the glowing review, Aarynn!!! We hope you are enjoying your new vehicle!!"
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Justin Niles

May 2, 2025

5  out of  5
rating by Justin Niles
"Kylie and her team are truly top notch professionals that make it very easy to do business with. I have multiple policies with them including homeowners insurance life insurance my motorcycle and 3 cars. Whenever I reach out needing assistance they always go above and beyond. I would highly recommend Kylie Bean - State farm Insurance to anyone in need of insurance."
We responded:
"You're my boy, Blue! Appreciate you!!!"
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Richard Day

April 30, 2025

5  out of  5
rating by Richard Day
"The people there are always ready to help with a smile, they really do care about the people they serve"
We responded:
"We really do ♥️ Thank you for leaving a review!!"
Profile photo of Terri Day

Terri Day

April 30, 2025

5  out of  5
rating by Terri Day
"Kylie us very informative and answers questions very clearly so we know exactly what she's talking about about. She is very knowledgeable and easy to relate to. My experience with her is great and I'm so glad I switched from my old insurance company, creating a much better situation. Kylie thanks for all your help"
We responded:
"You are the sweetest!!! Always happy to help, Terri. Thank you so much for leaving a review!"
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Rahul Sharma

April 25, 2025

5  out of  5
rating by Rahul Sharma
"It was a good talk with Jeanne to buy my car insurance. With just a few steps over the phone, I renewed my car insurance-conveniently and at a reasonable price."
We responded:
"Thank you for taking time to leave a review, Rahul! We are so happy to have you!"
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Rahul Sharma

April 25, 2025

5  out of  5
rating by Rahul Sharma
"It was a good talk with Jeanne to buy my car insurance. With just a few steps over the phone call, I renewed my car insurance conveniently and at a reasonable price."
We responded:
"Thank you for taking time to leave a review, Rahul! We are so happy to have you!"
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Zachary Talmadge

April 25, 2025

5  out of  5
rating by Zachary Talmadge
"Very helpful and informative! Will definitely be recommending to my friends and family!"
We responded:
"Thank you, Zachary! We appreciate your business and kind words. We look forward to helping you for years to come!"
Profile photo of Crystal Harper

Crystal Harper

April 16, 2025

5  out of  5
rating by Crystal Harper
"Called to get insurance for my son, who's away at college, and spoke with Dana. She handled everything from beginning to end, answered all my questions, and spoke to me and my son with utmost respect, courtesy, and professionalism. She's the Best!!"
We responded:
"She is an instrumental piece of our puzzle. We are honored to have her! And we are so excited to have your son as a customer!! Thank you for taking time out of your day to leave a review!"
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Rhonda Obar

April 4, 2025

5  out of  5
rating by Rhonda Obar
"I spoke with Dana and she was amazing. Very friendly and patient handling my homeowners policy. Fast, knowledgeable service. We are very happy with State Farm."
We responded:
"Welcome to the office, Rhonda! Dana was so excited to get your policy started, and spoke of how kind you were! We are so happy to have you! "
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Bert Francis

March 27, 2025

5  out of  5
rating by Bert Francis
"Kylie is an amazing woman who was not only very personable but she was very professional. We got all the answers we needed and she gave more than that. Our prices we got were incredibly affordable. She deserves nothing but the best and I won't go to anyone else!"
We responded:
"BERT! Thank you! I am so happy to help you and Jules. Looking forward to working with you guys and your little ones for years to come!!! "
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Pauline Grant

March 25, 2025

5  out of  5
rating by Pauline Grant
"Dana is fantastic at her job. Very personable and makes sure you get the proper coverage for what you need. Has a positive attitude and is very knowledgeable. I feel that she is a positive asset to State Farms team."
We responded:
"We are blessed beyond measure to have her on our team. Thank you for taking the time to share. We appreciate it and Dana appreciates it!!"